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+27 82 496 7256
1. Introduction These terms of service govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms of service. If you do not agree with any of these terms, you should not use our website.
2. Website Use Our website is intended for use by adults aged 18 and over only. By using our website, you confirm that you are of legal age to purchase tobacco products. You agree to use our website only for lawful purposes and in compliance with all applicable laws.
3. Products and Prices We sell tobacco products including cigars and related accessories. We reserve the right to change the products and prices on our website without prior notice. All prices are in US dollars and exclude applicable taxes and shipping fees.
4. Ordering and Payment To place an order on our website, you must provide accurate and complete information including your name, address, email, and payment details. We accept payment by credit card or other payment methods as indicated on our website. By submitting an order, you agree to pay the total amount indicated including any applicable taxes and shipping fees.
5. Shipping and Delivery We ship orders to addresses within South Africa only. We will make every effort to ship your order promptly and to the address provided. However, we are not responsible for delays or damages caused by shipping carriers or for incorrect shipping information provided by customers. Please note that tobacco products may be subject to age verification and other restrictions in certain jurisdictions.
6. Returns and Refunds We strive to provide high-quality products and services. If you are not satisfied with your purchase, please contact us within 14 days of delivery to request a return or exchange. We do not accept returns or exchanges for tobacco products that have been opened or used. We reserve the right to refuse any returns or exchanges that do not meet our return policy.
7. User Content Our website may allow you to post comments, reviews, or other content. You are solely responsible for any content you post on our website. By posting content, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, distribute, and display your content in any media and for any purpose without compensation to you.
8. Intellectual Property Our website and its contents including but not limited to text, graphics, images, logos, and trademarks are the property of our company or its licensors and are protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or use any part of our website without our prior written consent.
9. Disclaimer of Warranties and Limitation of Liability Our website and its contents are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be uninterrupted or error-free or that any defects will be corrected. We shall not be liable for any damages arising from the use or inability to use our website or from any products purchased through our website.
10. Indemnification You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of our website or from any breach of these terms of service.